We are glad to present the new, unified agent for asset discovery
In Servicedesk plus and Assetexplorer the unified agent, courtesy
of Desktop Central, the unified endpoint management solution
from ManageEngine, replaces our existing asset inventory agent.
Tentative Release Date: June 30, 2021 (Subject to change)
The enhanced capabilities that the unified agent brings to
the table helps IT administrators discover and manage
their IT asset landscape better.
Here's a glimpse at the new agent's ITAM capabilities:
Enhanced asset discovery
Scan IT assets such as Windows, Linux, and macOS
devices with the unified agent.
Advanced remote control
Leverage the unified agent to take remote control of IT assets.
Automated warranty tracking
Stay on top of the warranty information of your IT assets.
UEM Remote Access Plus add-on for ServiceDesk Plus
Further, the former System Tools add-on is now known
as the UEM Remote Access Plus add-on. The remote ITAM
capabilities that are part of the add-on now leverage the new,
unified agent and offer several advantages.