Servicedesk ESM.Multi instance Servicedesks.
Service desk 11 contains Enterprise Service Management. Multi instance Servicedesks.
The newest build of Service Desk on-premise now contains the ESM which stands for Enterprise Service Management.
Create additional environments for different departments, completely at your discretion.
These extra environments can also contain various editions.
You can go either way with a maximum of 10 environments in one license.
For example, an environment for the finance department, human resources, facility management.
If you want us to inform you further, contact us via the contact information on our website.
Customers who already use the Service Desk are also eligible for version 11 with ESM.
* You need to update to version 11 to be able to use the ESM part in Service desk plus